Support & Info


Ownership & Maintenance


LPT items will last for many years if you care for and clean them properly.

Unlike wood, marble, stone, and many other natural materials, porcelain is completely nonporous, providing a hygienic, anti-bacterial surface perfect for food preparation. There is no need to seal it like granite or marble, as it has a durable, non-scratch finish that is heat and blade resistant. The surface is also resistant to mould and mildew, suppressing odours and common household stains such as coffee and tomato. Clean your surfaces regularly to keep them in top condition and ensure that they remain beautiful for years to come.



Keeping your LPT items clean is a relatively simple procedure and the best way to prevent dirt and unsightly stains from building up. The best method for cleaning every day is to use warm water and a soft microfibre cloth. Finish by drying with a second microfibre cloth, and if your surface is polished, buff it to restore its sparkle.

If you are using a new cleaning product or method, ensure that it is tested on a small, inconspicuous area of tiling first. Do not use abrasive sponges or excessively acidic or base products. Polishing machines and waxes are not recommended.

Despite the stain resistance of porcelain, any stains on polished countertops should be cleaned immediately. Washing off stains such as red wine, food, and drinks with warm water and a soft microfibre cloth is the best way to prevent stubborn marks from forming. Sugar soap or conventional house cleaning products can be used when needed.

Avoid cleaning products with high alkaline pH levels and rinse the surface thoroughly with clean water to remove any residue. The presence of hydrofluoric acid (HF) and its derivatives can also cause irreparable damage to porcelain stoneware.

It is strongly recommended to refrain from using waxes, oily soaps and impregnating solutions since their use is unnecessary. It is important to note that some off-the-shelf detergents contain waxes and additives that can deposit a shiny coating on the surface, which may negatively affect the slip-resistance of the tile.

You should not clean your item with steel wool.

Avoid using chemical cleaners, bleaches, or detergents containing chlorine or its derivatives.

If possible, do not leave food or liquids with corrosive properties on the surface for an extended period. This includes juice, salt, vinegar, and mustard.

Do not scrape the surface with utensils.

Ensure that no heavy or sharp items are dropped on the surface.

Use a special cleanser to remove soap, limescale and grease deposits from kitchen and bathroom surfaces. Cleaning products from ceramic experts Fila Solutions and Lithofin are recommended.


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